You may also want to consider a mutual exchange - this is sometimes a quicker option than a transfer or applying to another landlord.
You can apply to exchange properties or ‘swap’ with another tenant.
The person who you exchange with doesn’t need to be a Horizon tenant – they can be a tenant or any housing association or Council anywhere in the UK (you cannot exchange with a tenant of a private landlord).
You can search for homes and advertise your property on Homeswapper - a national register of people looking to exchange properties.
This service is free and will allow you to add your property and search for properties meeting your needs, not just in your local area but nationwide.
Once you have found someone to exchange with you need to complete a Mutual Exchange Form - you can download it or contact us and we can send it to you.
Both you and the person you want to exchange with have to complete this form.
If the person you want to exchange with is not a Horizon tenant they have to complete a different version of the form.
Once the forms are returned we will give you a decision within 28 days from when we get them.
Please note – you cannot exchange your tenancy unless you receive written permission from us AND the other tenant’s landlord.
There are a number of reasons why we may refuse permission for tenants to exchange properties, these could include if you:
- (and /or the person you want to exchange with) has rent arrears.
- would be overcrowding or over occupying the property.
- live in a property which is specially adapted or designed and the person you are exchanging with does not need these special features.
It is important to understand if you exchange properties you will be accepting the property ‘as is’ and you will be responsible for any damage to the property caused by the other tenant or outstanding repairs that they have not completed prior to moving out.